Upon purchase, your training pack will be delivered within 48-hours. If you have any concerns about your delivery timeline, please contact us and we will assist you as needed.

Unfortunately, cancellations are not permitted after purchase. Once payment has been processed, the training programme is confirmed, and we are unable to offer any cancellations or refunds. Please review your order carefully before proceeding with the purchase.

We have a strict no cancellation and no refund policy once a purchase is made. Please ensure that you are fully committed to the training program before proceeding with your order. If you have any questions before purchasing, don’t hesitate to contact us for more details.

Our training developers are highly qualified and experienced professionals in the housing and property sectors. They are Chartered Institute of Housing (CIH) accredited and HHSRS (Housing Health and Safety Rating System) trained, ensuring that you receive expert-level guidance in all our training programs.

No. Our training is delivered as a comprehensive digital training pack designed for single-organisation use. This format allows your organisation to deliver the training internally at a time and pace that suits your teams. The digital pack includes structured materials, guidance notes, and supporting resources to ensure consistent and effective delivery.

We will be offering a variety of training sessions throughout the year, such as Damp and Mould Awareness, Disrepair & Legal Risk, and Responding to Awaab's Law. To stay informed about upcoming training events, please sign up for our newsletter or check our website regularly for the latest updates. Alternatively, feel free to reach out to us for training requests and we will do what we can.

You can find more information about the specific inclusions of each training pack within our Products page. Our training packs typically include comprehensive learning materials, tools, assessments, and certificates upon completion.

We hope that our training packs are filled with enough supporting information that you wouldn't need it, but our team is available to assist you with any questions or concerns throughout your training. You can contact us by email at info@industrialtraininggroup.com (mailto:info@industrialtraininggroup.com)and we will respond promptly to ensure you have all the support you need.